02 8977 4050 |info@groweq.com.au

About Liz Murphy

Liz Murphy, the Managing Director of Grow EQ, has more than 20 years of operational experience, from supervisory to senior management levels. She leads a team of experienced consultants who provide high quality, simple to understand solutions that help businesses to reduce risk, improve performance and grow sustainably.

What is a Gap Analysis? Do I need one?

All organisations have a management system of some sort, documenting some of the ways they do things (processes/procedures) and their rules (policies), as well as keeping certain records.  A Gap Analysis identifies how much what you do already will meet ISO Quality Management System requirements, and where different or additional information is needed. So don't waste time and money reinventing the wheel.

Why bother with an ISO 9001 Quality Management System? 10 FAQs

Not sure why you should bother with an ISO 9001 Quality Management System? Here are 10 FAQs explaining how it will help your business save time and money, improve customer satisfaction and increase revenue.

How do I get ISO certification? Follow these 10 steps

Need ISO management system certification? Click to see an infographic showing a simple summary of the 10 steps — from identifying key drivers, through to development, implementation and auditing. They apply whether your focus is on Quality, Safety, Environment, Food Safety, or any other ISO standard.

When Must I Transition to ISO 9001:2015? Now!

A new version of ISO 9001:2015 Quality management systems – Requirements was published in September 2015. This update is not only the first since ISO 9001:2008, it is also the first major revision since ISO 9001:2000 which essentially consolidated three previous standards - ISO 9001, ISO 9002 and ISO 9003. In other words . . . this change is a biggy! All transition activities must be completed by 15 March 2018, so it's time to act NOW.

Smart Manufacturing is Alive & Well

As we all know, the figures show that the number of manufacturers in Australia has decreased with many of the products once made here now being made overseas. But I do believe that there is room in this country for smart, innovative manufacturers like Warringah Plastics.

In 2013 we were engaged by Warringah Plastics to develop […]

Is your Workplace Ready for Summer?

Workplace sun-related injuries and disease have cost Australian workplaces $63 million in compensation payments over the last decade.

Australia is renowned for its sunny weather and naturally we love it, but it does have its down side. It is estimated that approximately 200 melanomas and 34,000 other skin cancers every year are due to occupational exposure to […]

ISO 9001:2015 Significant Changes Clause 7 Support

This clause asks you to support your quality management system by managing your internal and external communications and by providing the resources required such as:

Competent people.
The appropriate infrastructure and work environment.
Suitable monitoring and measuring technologies.
Knowledge.

The last word – knowledge, appears for the first time in an ISO 9001 standard in this 2015 version.  The standard says that if your […]

October 2015 – National Safe Work Month

National Safe Work Month in October focuses on addressing work health and safety issues in the workplace. Last year 188 workers were killed at work.

This year’s theme is

‘Be safe. Be healthy. Because…’

deliberately left open so you can add your own reasons for being safe and healthy at work.

Safe Work Australia has released an information kit with […]

ISO 9001:2015 Significant Changes Clause 6 Planning

Risk Management
According to the new standard, “risk-based thinking has always been implicit in ISO 9001”. Quality management systems have always been concerned with preventing problems. That is why they have always said that we must ensure people understand their responsibilities. That is why we train them, validate designs, monitor and measure processes, and audit, to name a […]

ISO 9001:2015 Significant Changes Clause 5 Leadership

As explained an earlier blog, the term Management Responsibility has gone and been replaced by Leadership. This reinforces the fact that a quality management system will only work if it is embedded into routine business operations, rather than operating as an independent system in its own right with its own dedicated management structure.

This change in […]

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Facts and Fallacies about ISO Management Systems
Insights into ISO 9001:2015
Insights into ISO 14001:2015