The High Level Structure will ensure that future management system standards support each other, aiding greatly in the integration of multiple standards within the one organisation and delivering better value and efficiency.
A new version of ISO 9001:2015 Quality management systems – Requirements will be published in September 2015. This update is not only the first since ISO 9001:2008, it is also the first major revision since ISO 9001:2000 which essentially consolidated three previous standards - ISO 9001, ISO 9002 and ISO 9003. In other words . . . . this change is a BIGGY! Response to the Marketplace All ISO standards are reviewed on a regular basis to ensure they remain current [...]
Missed the Live Event? No problem - watch a recording of the webinar here. Webinar Background The quality management system standard ISO 9001 is being revised and updated in 2015. There are some significant changes that you need to be aware of. A lot has been spoken about these changes on social media. Now is the time to hear from a leading expert on what these changes will mean for your business. This webinar is ideal for those companies that [...]
ISO 9001 says that you should select suppliers based on their ability to meet your requirements and evaluate their performance on a regular basis. My experience is that most organisations treat this as a tick-a-box activity performed grudgingly once a year by an inexperienced person with a little time on their hands. STOP! It’s time to take this seriously. You know that old adage “You’re only as strong as your weakest link”? It’s been around forever, and that’s because it’s [...]
ISO 9001 emphasises the involvement and commitment of senior management. Those who make the final decisions, the big decisions, who provide the resources and the strategic direction. In organisations where the quality management system is not seen as essential for running the business, for managing the quality of products and services efficiently and effectively, this review becomes a cynical chore to be performed as infrequently as possible, and as quickly as possible with plenty of managers sending their apologies for [...]
For some time now clients have been coming up to me and asking about what software to use for managing their compliance systems. Clients can see the benefits of using software but are unaware of just what’s out there in the market. They ask me have I seen companies using any software and what are their experiences. So in this newsletter I want discuss the cloud and the benefits of using compliance software. Cloud computing is the next stage in [...]
Training helps to turn the theory of quality and safety into reality. Effective training should be a fundamental part of a company’s management system as it can help prevent many quality, safety and environmental problems from ever occurring. Dare I say it – training even improves profitability. Some Facts A study by the American Management Association found that companies that INCREASED their training after changes to their business reported: 63% higher productivity. 69% higher profits. 74% higher quality. In contrast, [...]
Internal Communication ISO 9001 Quality Management Systems requires the appointment of a management representative. This position may be full-time or part-time depending on the size of your organisation, the complexity and the risks. The management representative is often called the Quality Manager. If you are implementing other management systems to manage other business risks then this person could also be called the Health, Safety, Environment & Quality (HSEQ) Manager, Quality, Safety and Environment (QSE) Manager, Integrated Management System (IMS) Manager, and [...]
ISO 9001 Quality Management Systems requires the appointment of a management representative. This position may be full-time or part-time depending on the size of your organisation, the complexity and the risks. The management representative is often called the Quality Manager. If you are implementing other management systems to manage other business risks then this person could also be called the Health, Safety, Environment & Quality (HSEQ) Manager, Quality, Safety and Environment (QSE) Manager, Integrated Management System (IMS) Manager, and the list [...]
As with anything in life, you can have as many goals as you like but if you don’t have a plan you’ll probably never achieve them. Wishful thinking is not enough. One of the very first clauses in ISO 9001 advises us that the adoption of a quality management system is a strategic decision. Therefore, the quality objectives should be corporate objectives, not a set of goals that are the sole responsibility of the management representative (quality manager). They are [...]
