ISO 9001 says that you should select suppliers based on their ability to meet your requirements and evaluate their performance on a regular basis. My experience is that most organisations treat this as a tick-a-box activity performed grudgingly once a year by an inexperienced person with a little time on their hands. STOP! It’s time […]
In the world of work health and safety, the business case is often confused with the related question of making an economic justification for the public good. Certainly the Work Health and Safety Act 2011 makes it clear that organisations are responsible for the safety of people they do not employ such as visitors and […]
For some time now clients have been coming up to me and asking about what software to use for managing their compliance systems. Clients can see the benefits of using software but are unaware of just what’s out there in the market. They ask me have I seen companies using any software and what are […]
Training helps to turn the theory of quality and safety into reality. Effective training should be a fundamental part of a company’s management system as it can help prevent many quality, safety and environmental problems from ever occurring. Dare I say it – training even improves profitability.
A study by the American Management Association found […]