Quality Policies: 5 Things You Must Know
Yes, I can hear you groaning already. Quality policies, motherhood statements, stick them on the wall and forget about them. Correct? You may feel that way, but the standard for ISO 9001 Quality Management Systems clearly states that you must have a quality policy. It does not so clearly states what should be in it. This is what the standard says: 5 Management Responsibility 5.3 Quality Policy Top management shall ensure that the quality policy: a) is appropriate to the [...]