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Internal Audits – Is It a Good Idea to DIY?

To maintain a certified management system, whether it is an ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 45001 OHS Management System, or other type of certification, you need to conduct regular internal audits.
But don’t think of this as a bad thing – your internal audit, properly conducted, will find all the […]

Of Course You’re a Good Corporate Citizen…But Are You CSR Compliant?

Corporate Social Responsibility (CSR) is a growing concept that is beginning to affect all businesses…are you ready to meet the requirements?
Corporate Social Responsibility, or CSR, refers to the concept that ALL businesses have responsibility for the social, safety and environmental consequences of their business activities.

Put simply, the world expects all of us to be good […]

Good Audits Support Good Managers

Don't cringe when you hear the word 'audit'. Make the most of it. Good managers use audits to add value to their business, by identifying key areas for improvement, driving and measuring better processes, reducing risk and strengthening internal controls.

Top 6 Tips: Choosing a Consultant

You know you need to implement a management system be it ISO 9001 for quality, ISO 14001 for the environment, AS 4801 for safety, ISO 50001 for energy, or a combination of these. You’ve decided that it’s too hard/time consuming/risky to do it yourself. You need a consultant. They have to be experienced, highly effective […]

Is Certification Worth It?

Is Certification Worth It?
“To be or not to be that is the question” although I don’t think Hamlet had certification in mind when he said this. It is a decision to be taken on business grounds. Here are some of the reasons why organisations choose certification:

By setting a clear goal, certification motivates staff and […]

Simple Rules on Purchasing

Simple Rules on Purchasing – Part I 
When it comes to purchasing goods and services for your business the ISO 9001 Quality Management Systems standard is full of good common sense. Here is what it says –

7 Product Realisation
7.4 Purchasing
7.4.1 Purchasing Process

The organization shall ensure that purchased product conforms to specified purchase requirements. The type and […]

What on Earth is Preventive Action?

If the preventive action clause in the management standards confuses you, join the club! Most people find this one confusing – “I record the problems (non conformances) AND I fix them (short term corrective actions) AND I address the root causes of problems (long term corrective actions). What more do they want?”

All three of the […]

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