ISO 9001 Archives | Page 4 of 4 | GrowEQ: ISO systems, Process Improvement & Management

The Importance of Management Commitment

ISO 9001:2008 Quality Management Systems has high expectations for senior management. In fact about 15% of this Standards text is devoted to the responsibilities of management. This is in recognition of the fact that if senior management doesn’t support the system then it isn’t really going to work. Sure, you can probably get certified without the support of senior management. But without them your Quality Management System will be like an appendix – it’s there but it doesn’t really achieve [...]

You’re the Management Representative – now what do you do?

You've been assigned the role of management representative. Congratulations! Now what do you do? The Quality, Environmental and OHS standards all require the appointment of a management representative. This position may be full-time or part-time depending on the size of the organisation and the risks involved. They are often called the Quality Manager, Environmental Manager, OHS Manager, Health, Safety & Environment (HSE) Manager, Health, Safety, Environment & Quality (HSEQ) Manager, Integrated Management System (IMS) Manager, and the list goes on. [...]

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