Non-conformance is Just a Fancy Word
No Quality, WHS or Environmental System is perfect and no business is perfect. Problems may occur with the service you provide, your products, your processes, and your suppliers, the result being that stated requirements are not met. Those requirements might be stated in the specifications for the product, the service level agreements, a regulatory body, or your own internal procedures. In the language of management systems these problems are called non-conformances, but you may call them anything you like. It [...]