What on Earth is Preventive Action?
If the preventive action clause in the management standards confuses you, join the club! Most people find this one confusing – “I record the problems (non conformances) AND I fix them (short term corrective actions) AND I address the root causes of problems (long term corrective actions). What more do they want?” All three of the most popular management systems - ISO 9001 Quality, AS4801 OHS, and ISO 14001 Environmental Management Systems have a preventive action clause. Here is the [...]