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The Death of Innovation?

Innovation is normally regarded as a positive force.  But a quick look at the thesaurus shows that there is a mix of positive and negative synonyms for innovation. Modernisation, alteration, deviation, modification, mutation, newness, variation, vicissitude – to name a few.

The reality is that innovation implies change and when it comes to processes, be they […]

4 Ways to Reduce Complexity

When I talk about complexity let me make it clear. I am not talking the fact that we offer products and services over a wide geographic area, or the number of products and services we offer, or the diversity of our customers. I am talking about the individual complexity that the vast majority of us, as […]

Australia – Open for Business!

I usually leave my Happy New Year email until February because this country doesn’t really open for business until after Australia Day. I hope you had a wonderful break that it is not already a distant memory.

During January I’ve reflected on the year that has been and I’d like to share some highlights with you:

GREATER EFFICIENCY – We […]

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Facts and Fallacies about ISO Management Systems
Insights into ISO 9001:2015
Insights into ISO 14001:2015