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Is Certification Worth It?

Is Certification Worth It?
“To be or not to be that is the question” although I don’t think Hamlet had certification in mind when he said this. It is a decision to be taken on business grounds. Here are some of the reasons why organisations choose certification:

By setting a clear goal, certification motivates staff and […]

Simple Rules on Purchasing

Simple Rules on Purchasing – Part I 
When it comes to purchasing goods and services for your business the ISO 9001 Quality Management Systems standard is full of good common sense. Here is what it says –

7 Product Realisation
7.4 Purchasing
7.4.1 Purchasing Process

The organization shall ensure that purchased product conforms to specified purchase requirements. The type and […]

What on Earth is Preventive Action?

If the preventive action clause in the management standards confuses you, join the club! Most people find this one confusing – “I record the problems (non conformances) AND I fix them (short term corrective actions) AND I address the root causes of problems (long term corrective actions). What more do they want?”

All three of the […]

Keep it Simple

The following information is so important that it is one of my downloadable Top 5 Essential Tips for ISO systems. Why is it so important? Because a) your management system must be simple and practical or your staff won’t use it; b) cumbersome systems don’t help a business achieve its goals; and c) overcomplicated systems […]

What are Corrective Actions?

I ended my previous blog by stating that there is a relationship between non-conformances (problems) and corrective actions (solutions). Clearly action is necessary to fix a problem and this action can take 2 forms – immediate corrective action and root cause corrective action. The names really say it all. You need to take immediate action […]

Non-conformance is Just a Fancy Word

No Quality, WHS or Environmental System is perfect and no business is perfect. Problems may occur with the service you provide, your products, your processes, and your suppliers, the result being that stated requirements are not met. Those requirements might be stated in the specifications for the product, the service level agreements, a regulatory body, […]

Quality Manual Secrets Revealed

When I audit ISO management systems – be they ISO 9001 for Quality, ISO 14001 for the Environment, ISO 18001 or AS/NZS 4801 for work, health and safety, or ISO 22000 for food safety – I see soooooo many Quality Manuals that are 20, 30, 40 Pages long. There is a better way.

The ISO 9001 Quality Management System Requirements Standard […]

What is an Integrated Management System?

An integrated management system (IMS) combines all related components of a business into one system for easier management and operations. Quality (QMS), Environmental (EMS), and Safety (OHSMS) management systems are the ones most often combined and managed as an IMS but you can integrate any of the ISO management system standards.
What’s in Common?
It makes sense […]

The Importance of Management Commitment

ISO 9001:2008 Quality Management Systems has high expectations for senior management. In fact about 15% of this Standards text is devoted to the responsibilities of management. This is in recognition of the fact that if senior management doesn’t support the system then it isn’t really going to work. Sure, you can probably get certified without […]

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