Training helps to turn the theory of quality and safety into reality. Effective training should be a fundamental part of a company’s management system as it can help prevent many quality, safety and environmental problems from ever occurring. Dare I say it – training even improves profitability.
A study by the American Management Association found […]
I have quite a few clients due to be audited soon so I thought I’d write about the things auditors tend to ask. Of course no one can predict all their questions (they are human beings after all), but you can bet that the following 5 questions will be amongst them.
1. What is your policy?
A recent newsletter was about setting meaningful objectives and targets for ISO 9001 Quality Management Systems, AS 4801 Occupational Health and Safety Management Systems, and ISO 14001 Environmental Management Systems. You know, the sort of objectives that help your business grow, reduce costs and even save lives.
If you have objectives you need action plans. Action […]
ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, and AS 4801 OHS Management Systems all require the setting of relevant objectives.
Objectives are goalposts and as such they drive improvement. The reason why many organisations do not reach their full potential or remain stagnant is that they don’t have this mechanism. They simply run […]
Many companies want ISO certification so they can tick a box on tender requests and thus increase their chances of being shortlisted for valuable tenders. This is one good reason but ISO systems can do so much more. When an ISO system is written with your business needs and goals in mind, when it is […]
The answer is . . . . it depends.
It depends on your current business needs, where you want your business to be in the future, and how you want to use it. The way I see it, every business owner or manager wants to grow their business and reduce costs. Believe it or not, ISO […]
The standard ISO 14001:2004 Environmental Management Systems is being revised. The International Organisation for Standardisation’s working group met in early February this year and has produced a draft. The revised ISO 14001 standard will be published in 2015. Once published, it is likely to remain unchanged well into the 2020s.
The 2015 version of ISO 14001 […]
You know you need to implement a management system be it ISO 9001 for quality, ISO 14001 for the environment, AS 4801 for safety, ISO 50001 for energy, or a combination of these. You’ve decided that it’s too hard/time consuming/risky to do it yourself. You need a consultant. They have to be experienced, highly effective […]