An Insider’s Guide to Design – Part I

Why oh why does the ISO 9001 Quality Management Systems standard make the clause for designing products so complicated. Sure, good design prevents problems for both the company producing the product and the customer buying them but, there are other important business considerations in the standard such as continuous improvement and management commitment. So why design gets pages in the standard when other requirements get a line or two is beyond me. Anyhow, my rant is over. Here is what [...]

Top 3 Mistakes Companies Make In The Name Of ISO

With over 20 years experience in this field I've seen a lot - the good, the bad, and the positively ugly. Everyone is "irked" by something and for me it's seeing companies waste time and money developing management systems that don't work, either because no one follows them or because they are impractical and inefficient, or they fail the certification audit. It may sound simplistic but companies often lose sight of their ISO standard goals through wayward enthusiasm, unnecessary layers [...]

The Importance of Management Commitment

ISO 9001:2008 Quality Management Systems has high expectations for senior management. In fact about 15% of this Standards text is devoted to the responsibilities of management. This is in recognition of the fact that if senior management doesn’t support the system then it isn’t really going to work. Sure, you can probably get certified without the support of senior management. But without them your Quality Management System will be like an appendix – it’s there but it doesn’t really achieve [...]

You’re the Management Representative – now what do you do?

You've been assigned the role of management representative. Congratulations! Now what do you do? The Quality, Environmental and OHS standards all require the appointment of a management representative. This position may be full-time or part-time depending on the size of the organisation and the risks involved. They are often called the Quality Manager, Environmental Manager, OHS Manager, Health, Safety & Environment (HSE) Manager, Health, Safety, Environment & Quality (HSEQ) Manager, Integrated Management System (IMS) Manager, and the list goes on. [...]

Reporting Obligations

Source: Clean Energy Regulator Link: http://www.cleanenergyregulator.gov.au/National-Greenhouse-and-Energy-Reporting/NGER-reporters/Reporting-obligations/Pages/default.aspx Why does my corporation need to report? To comply with the provisions of the National Greenhouse and Energy Reporting Act 2007 (NGER Act), from 1 July 2008 corporations  who exceed a stated greenhouse gas emission threshold or energy production/consumption threshold are required to report the amount of greenhouse gas emissions and energy produced or consumed by facilities under the operational control of its group members (which may include subsidiaries, joint ventures or partnerships) during a reporting year. What [...]