Is Certification Worth It?
“To be or not to be that is the question” although I don’t think Hamlet had certification in mind when he said this. It is a decision to be taken on business grounds. Here are some of the reasons why organisations choose certification:
By setting a clear goal, certification motivates staff and […]
Simple Rules on Purchasing – Part I
When it comes to purchasing goods and services for your business the ISO 9001 Quality Management Systems standard is full of good common sense. Here is what it says –
7 Product Realisation
7.4.1 Purchasing Process
The organization shall ensure that purchased product conforms to specified purchase requirements. The type and […]
If the preventive action clause in the management standards confuses you, join the club! Most people find this one confusing – “I record the problems (non conformances) AND I fix them (short term corrective actions) AND I address the root causes of problems (long term corrective actions). What more do they want?”
All three of the […]
The following information is so important that it is one of my downloadable Top 5 Essential Tips for ISO systems. Why is it so important? Because a) your management system must be simple and practical or your staff won’t use it; b) cumbersome systems don’t help a business achieve its goals; and c) overcomplicated systems […]
No Quality, WHS or Environmental System is perfect and no business is perfect. Problems may occur with the service you provide, your products, your processes, and your suppliers, the result being that stated requirements are not met. Those requirements might be stated in the specifications for the product, the service level agreements, a regulatory body, […]
When I audit ISO management systems – be they ISO 9001 for Quality, ISO 14001 for the Environment, ISO 18001 or AS/NZS 4801 for work, health and safety, or ISO 22000 for food safety – I see soooooo many Quality Manuals that are 20, 30, 40 Pages long. There is a better way.
The ISO 9001 Quality Management System Requirements Standard […]
An integrated management system (IMS) combines all related components of a business into one system for easier management and operations. Quality (QMS), Environmental (EMS), and Safety (OHSMS) management systems are the ones most often combined and managed as an IMS but you can integrate any of the ISO management system standards.
What’s in Common?
It makes sense […]