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What is a Gap Analysis? Do I need one?

All organisations have a management system of some sort, documenting some of the ways they do things (processes/procedures) and their rules (policies), as well as keeping certain records.  A Gap Analysis identifies how much what you do already will meet ISO Quality Management System requirements, and where different or additional information is needed. So don't waste time and money reinventing the wheel.

The 7 Major Changes to ISO 14001

The standard ISO 14001:2004 Environmental Management Systems is being revised. The International Organisation for Standardisation’s working group met in early February this year and has produced a draft. The revised ISO 14001 standard will be published in 2015. Once published, it is likely to remain unchanged well into the 2020s.

The 2015 version of ISO 14001 […]

Quality Policies: 5 Things You Must Know

Yes, I can hear you groaning already. Quality policies, motherhood statements, stick them on the wall and forget about them. Correct? You may feel that way, but the standard for ISO 9001 Quality Management Systems clearly states that you must have a quality policy. It does not so clearly states what should be in it. […]

Is Certification Worth It?

Is Certification Worth It?
“To be or not to be that is the question” although I don’t think Hamlet had certification in mind when he said this. It is a decision to be taken on business grounds. Here are some of the reasons why organisations choose certification:

By setting a clear goal, certification motivates staff and […]

An Insider’s Guide to Design – Part II

Following on from my last blog, here is what you need to do to meet the requirements of the second section on design for which the standard says –
7 Product Realization
7.3 Design and Development
7.3.2 Design and Development Inputs

Inputs relating to product requirements shall be determined and records maintained (see 4.2.4). These inputs shall include:
a) functional […]

An Insider’s Guide to Design – Part I

Why oh why does the ISO 9001 Quality Management Systems standard make the clause for designing products so complicated. Sure, good design prevents problems for both the company producing the product and the customer buying them but, there are other important business considerations in the standard such as continuous improvement and management commitment. So why […]

What on Earth is Preventive Action?

If the preventive action clause in the management standards confuses you, join the club! Most people find this one confusing – “I record the problems (non conformances) AND I fix them (short term corrective actions) AND I address the root causes of problems (long term corrective actions). What more do they want?”

All three of the […]

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Facts and Fallacies about ISO Management Systems
Insights into ISO 9001:2015
Insights into ISO 14001:2015