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Internal Audits – Is It a Good Idea to DIY?

To maintain a certified management system, whether it is an ISO 9001 Quality Management System, ISO 14001 Environmental Management System, ISO 45001 OHS Management System, or other type of certification, you need to conduct regular internal audits.
But don’t think of this as a bad thing – your internal audit, properly conducted, will find all the […]

Would the Trump Administration Pass an ISO 9001 Audit?

If asked the question “should Donald Trump be certified?” I think many people would answer with an unqualified “YES!”
But what about a slightly different question: “Would the Trump Administration pass an audit to be certified to ISO 9001?”

Let’s have a look at that question from an auditor’s perspective, and see if we can give an […]

Quality Management System dating lessons (that’s right!)

From romance to dynamic resources... no matter what business you're in, you may learn a thing or two about the market value of Quality Management Systems from the first Asian dating service to achieve re-certification to ISO 9001:2015.

How do I get ISO certification? Follow these 10 steps

Need ISO management system certification? Click to see an infographic showing a simple summary of the 10 steps — from identifying key drivers, through to development, implementation and auditing. They apply whether your focus is on Quality, Safety, Environment, Food Safety, or any other ISO standard.

When Must I Transition to ISO 9001:2015? Now!

A new version of ISO 9001:2015 Quality management systems – Requirements was published in September 2015. This update is not only the first since ISO 9001:2008, it is also the first major revision since ISO 9001:2000 which essentially consolidated three previous standards - ISO 9001, ISO 9002 and ISO 9003. In other words . . . this change is a biggy! All transition activities must be completed by 15 March 2018, so it's time to act NOW.

4 Ways to Reduce Complexity

Complexities caused by poor processes, confusing role definitions, or unclear accountabilities can be damaging to growth, performance and innovation. Follow these tips to reduce the complexity that leads to unnecessary costs and organisational friction.

Increase Accountability to Improve Performance

Accountability in any organisation is the cornerstone of good governance and ultimately, good performance. Without process accountability, organisations have no means of ensuring that their organisational goals are likely to be met. So here are 3 situations to avoid.

Good Audits Support Good Managers

Don't cringe when you hear the word 'audit'. Make the most of it. Good managers use audits to add value to their business, by identifying key areas for improvement, driving and measuring better processes, reducing risk and strengthening internal controls.

What is Normal for the Spider is Chaos for the Fly

If employees have access to current, accurate information and know how their processes impact on others, they will make fewer mistakes and get the job done faster and better. With a more efficient workplace they'll have more time for process improvement and for the customer.

Webinar – The New ISO 9001 meets Business Process Software

This webinar explains the key changes and how to manage the transition process to ensure your organisation is compliant and prepared for assessment against the new standard. It also introduces you to Promapp: software that makes creating and updating processes and procedures fast, easy, and painless.

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